5 things you need to know about Bendigo Bank Telco
Get our 30 day coverage guarantee
Call our Australian based customer centre when you need help (that’s a big one)
We’re big on community
We’re 100% Australian operated
All of our operations are located within Australia, including our contact centre.
Local Contact Centre
Have your call answered within Australia by one of our experts.
An Australian First
Mobile and internet services from Australia’s most reputable bank.
We are an Australian first. The only Australian telecommunications company owned and operated by a bank. Best of all you don’t need to be a Bendigo Bank customer to sign up to Bendigo Bank Telco.
And, being part of Australia’s Most Reputable Bank* means serving Australian communities is in our DNA.
Ever had a telco headache?
You know, the headache caused by calling a big telco service line - voice recognition machines, endless hold music, a string of transferred calls between offshore call centres.
We can do what other telcos can’t
That’s give you personal service from an Australian-based expert. During service hours, your call will be answered directly by them, not by a machine.
30 day coverage guarantee
Sure, we offer cheap mobile phone plans, and the latest Apple and Samsung handsets. And we can hook you up with a high-speed internet plans. But we understand if you’re sceptical. After all, a bank doing telco stuff? So here’s our guarantee. You’ll have 30 days to make sure you’re satisfied by our coverage. After all, Bendigo Bank Telco products are powered by the Optus network covering 98.5%* of the Australian population. And you’ll receive fast and free delivery of your product straight to your door.
*As ranked by AMR Corporate Reputation Index 2015. The 60 companies included in the Reputation Index are sourced from the IBIS World Top 1000 Company list. The Reputation Index collates insight direct from consumers and does not rely on any information provided by the companies being studied.